Welcome to Veterancann x Guardian Health
Book a free appointmentwith our veteran-focused specialists.
We connect you with our team of qualified doctors and pain specialists who have experience in utilising natural therapies to address the unique needs of veterans.
Our team understands the DVA process and veterans’ needs and we are here to guide you along the path to fully funded access to treatment.
Experience prompt and tailored treatment options that cater specifically to your well-being.
Enjoy peace of mind with no upfront fees.
We handle all doctor’s appointments and applications on your behalf, providing you with a seamless and 100% commitment-free process.
Monthly Natural Therapy Treatment supplied.
If you are considered eligible and endorsed by our specialists, our Authorised Prescriber will provide you with a treatment program tailored to your needs.
We will check in monthly to make sure that you are staying on top of your program.
Medicine express-delivered to your door.
We make the process fast & simple. Medicine is express delivered in discreet packaging directly to your door. There is no need to leave the house.
An ongoing treatment programme.
We take the hassle out of doctors consultations and handle all applications on your behalf. All appointments are online and there is no referral required.
If approved, treatment plans are covered by the DVA meaning your monthly medicinal treatment plan will not leave you out of pocket.
Premium customer support.
As part of the VeteranCann experience, we offer guidance through the entire process. We educate our patients on effective natural treatment use and are passionate and committed to your continuity of care.
About
Why Use VeteranCann?
We have an offering that others do not.
We connect you with our qualified natural treatment doctors, allowing you to get treated faster and easier than ever before.
Free initial and ongoing doctor assessments and consultations.No approval or prescribing charges.
Free follow-up care and support.
No lock-in contracts.
A personalised integrative approach to provide you with the best treatment plan, fast and simple from the comfort of your home.
Partner pain specialists, so you don’t have to worry about finding and booking one yourself!
HOw much does it cost to get started?
Getting started with VeteranCann is $0.
Unlike others, we do not charge for initial doctors consultations or application fees as we believe everyone deserves to have access to the best care.
We have built our platform to guarantee we act as the most affordable in providing Natural therapies and ongoing care to those eligible.
How do I book an appointment with a doctor?
All you need to do is fill out the Health Evaluation Form here.
You can select your consultation time once you’ve completed your form.
The doctor will assess the answers from your form and contact you at the scheduled time to discuss and determine eligibility.
You will then be referred to one of our partnered authorised pain specialists to finalise review and facilitate a support letter to proceed with your application to the DVA for funding.
What’s the process to get DVA cover for Natural Treatment with VeteranCann?
- Consultation with a VeteranCann doctor.
- Referral to one of our partner pain specialists for review.
- Follow-up consultation with the pain specialist, with a support letter to be provided upon eligibility to support your application to the DVA.
- Pain specialist support letter and other supporting documentation submitted to the DVA.
Does the process differ between White Card, Gold Card and Orange Card holders?
Yes. Gold and Orange Cards cover the costs of RPBS prescriptions for all conditions. If you are a White Card holder, we would need to review the accepted conditions for which you can receive treatment for, which can be located on your myGov app.
Once the DVA has approved funding for my treatment, do I need to continue seeing the doctor when I need a repeat filled?
Once you have been approved by the DVA to have your costs of medication covered, there will be no need to submit any further applications for ongoing treatment if you are happy with your prescribed treatment plan.
Should there be a need for change or an update to your treatment plan, you will need to have another application submitted to the DVA for funding approval. Although, you can continue with your existing previously approved treatment plan whilst waiting for approval on your application for an updated treatment plan.
Do I have to wait for DVA approval for funding before I can commence treatment?
If you are happy to pay for your treatment whilst waiting for a response from DVA for funding approval, this is an available option. Simply reach out to our LiveChat and let us know!
What is the cancellation policy with VeteranCann?
No lock-in contracts. No hidden fees.
You can choose to opt-out of our service at any time, for whatever reason, without any hidden fees.
We guarantee you are not tied to any contract and have the freedom to be in control of the decisions you choose to make with your health and therapy.
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FAQs
Answers To Your Questions
Yes, the DVA does consider funding the costs of Natural Therapy for many predetermined conditions such as chronic pain.
We are currently accepting patients who are experiencing chronic pain.
If you do suffer from chronic pain and/or injury and do not have this listed as a DVA-accepted condition then we can assist you with the application process to have your healthcare status updated through our in-house advocate program. This process can take up to 6 weeks however it will then allow you to continue the path towards fully funded treatment.
No. A range of mental health conditions (e.g. PTSD) have been funded previously. Nowadays, the DVA is no longer providing funding for mental health conditions.
To obtain funding approval, the condition requiring treatment must be chronic (last more than 3 months), and standard treatments must have proven unsuccessful in managing it.
To support the application, a written endorsement from the treating pain specialist overseeing the treatment is necessary. Additionally, a suicide and mental health risk assessment is conducted to ensure that there is no elevated risk of suicidal ideation or mental health issues, particularly in cases where potential contraindications are advised. Furthermore, confirmation must be provided stating that the patient does not currently have a substance use disorder and exhibits a low risk for developing one.
The support letter is submitted along with an Authorised Prescriber’s approval letter as part of the application to the DVA.
But don’t worry – we handle all applications on your behalf.
No. We will refer you to our partnered pain specialists who will organise a time with you for a final review and assessment before providing a support letter to go with your application to the DVA, making the process as easy as possible for you.